Sr. Sales Manager
Strategic Sales for Europe covering big OTTs, CPaSS, MNOs, RSPs & Aggregator/Carriers for Mobility products (A2P SMS, Signaling services) and preferable Whole Voice & VAS services. Participate in leadership dialogues to drive business and human capital improvements across the company.
MUST have 10+ years experience in Telecom industry and 8+ years in SMS, Mobility & wholesale Voice Industry in Europe region, experience of working with multi-cultural wholesale voice sales people.
Should understand the various SMS & Wholesale Voice “Business APPs”, Systems & Process intricacies and dependencies of the business. Pricing, routing, deal governance & margin management & reporting etc.
Should have existing CXO relationship in the Wholesale Segment in Europe
Should have a good understanding of the regulations and legal nuances of the business in Europe & other regions.
Proficiency in English a must, any other language would be added advantage "
Leadership skills, execution and planning focus, communication skills, negotiation skills. Experience of cross-cultural environments to appreciate business development and decision making dynamics (internal and external). selling into enterprise accounts is beneficial.
- Evaluate past performance and market potential and share recommendations on annual targets;
- Drive development of sales annual plans across farming and hunting accounts,
- Key focus on Business as Usual activities with drive on ""core services"" penetration.
- Focus on segmentation and GTM
- High performance with strong focus on solution sales.
- Identify target existing accounts and potential new accounts, marketing activities such as group workshops to showcase capabilities, participation in industry forums etc;
- The person will handle Strategic Sales for Europe region OTTs, CPaaS, MNOs, RSPs & Aggregators /Carriers for Mobility products (A2P SMS, Signaling services) and preferable Whole Voice & VAS services.
- The person will manage the BAU Bilats and SWAPs and VAS business as well as drive Strategic Solution Selling in the carrier and enterprise segment.
- Objective is to achieving Sales & Buying quota and assigned strategic carrier account objectives as per Quota for the entire UBS products portfolio.
- Proactively lead company-strategic account planning and work plans to achieve performance objectives, financial targets, and critical milestones for a 1-3 year period.
- Provide strategic direction to team for identifying high-potential customers and building long-term alliances; Review account development plans and take corrective actions if required.
- Process innovation to accelerate new UBS services."
- Guide the Business Development efforts for strategic sales, infra-structure solution sales and in-region trading accounts. Assesses, customer needs and ideate Infra-structure, systemic, return traffic customized solutions to address carrier customer needs and lock –in wholesales traffic.
- Work with Global Sales Group (GSG) to develop Voice/SMS and Data bundled solution proposal which are WIN-WIN for both TCL and carrier customer. Explore V&D buy/sell bundling areas.
- Develop & maintain strong CXO and operational level relationships with key personnel in assigned named accounts customers as well as industry peers.
- Represent the company's interest in several telecom Industry forums, associations & conferences in the region.
- Guide the team to implement an accurate, professional, consistent bid and contract management response process across region customer engagements
- Track Telecom environment in the region, regulatory changes, market dynamics, industry trends, competitive activities and provide necessary market intelligence to the company.
- Drive discussions with core groups of operators to develop partnerships;
Discuss MNO group level opportunities;
Develop group account plans and share with senior management;
Identify opportunities to penetrate group account; Review account performance and take corrective actions if required.
- Manage Sales funnel Pipeline l and provide necessary MIS reports from time to time. Also provide Sales Projections, and other inputs.
- Delegate projects and guide team to conduct market analysis and seek customer feedback on new products/services; Share recommendations on market positioning with Product teams as necessary.
- Coordinate within company with service management & assurance, billing & Collection, Product and Market Management, in order to meet necessary execution to ensure account performance objectives and customers’ SAT expectations
- Regularly review self development goals; actively participate in coaching conversation and performance review;
- Manage the self training and development for future readiness.