Sr. Sales Manager - London


Sales for UK and Europe covering big MNO group accounts, OTTs, incumbent PTT bilats, Carrier segment, Retail Service Provider (RSP) and aggregator segments for UBS product range (Wholesale Voice, A2P SMS, Signalling services).Participate in leadership dialogues to drive business and human capital improvements across the company.

Managing Major Accounts and key destination countries in defined region.

Customer profile includes MNOs, OTTs, Incumbent PTT, Tier 1 carriers, Retail service providers, Aggregators for Usage-Based products (Voice transit and VAS, A2P SMS and Mobile signalling).

MUST have 10+ years experience in Telecom industry in wholesale Voice & SMS Industry, experience of working with multi-cultural wholesale voice sales people.
• Should understand Wholesale Voice & SMS Products, Systems & Processes; Pricing, routing, deal governance & margin management & reporting etc.
• Existing relationships in the industry a plus
• Should have a good understanding of the regulation nuances of the business in Europe in the region, especially origin-based rating
• Fluency in English a must

Execution and planning focus, communication skills, negotiation skills. Experience of cross-cultural environments to appreciate business development and decision making dynamics (internal and external).Knowledge on A2P/SCCP.

KEY RESPONSIBILITIES

 Evaluate past performance and market potential and share recommendations on growth plans; 
 Drive development of sales annual plans across farming and hunting accounts,
 Key focus on daily activities with drive on "core services" (voice, sms, signalling)
 High performance with strong focus on execution
 Identify target existing accounts and potential new accounts  

 The candidate will handle Sales & Buying activities for UK & Europe region MNO group accounts, OTTs, incumbent PTT bilats, Carrier segment, RSPs, ISPs and aggregatore segments for product range.
 The person will manage the SWAPs and VAS business in the carrier segment.
 Objective is to achieve Sales & Buying quota anfor the entire UBS products portfolio.
 Proactively lead company-strategic account planning and develop plans to achieve performance objectives, financial targets, and critical milestones for a 1-3 year period.
 Provide strategic direction to team for identifying high-potential customers and building long-term alliances; Review account development plans and take corrective actions if required.

 Work with the company's Global Data Sales Group to develop Voice/SMS and Data bundled proposals which are WIN-WIN for the company.
 Develop & maintain strong CXO and operational level relationships with key personnel in assigned named accounts customers as well as industry peers.
 Represent Tata Comm in several telecom Industry forums, associations & conferences in the region. 
 Track Telecom environment in the region, regulatory changes, market dynamics, industry trends, competitive activities and provide necessary market intelligence to the company.     

Drive discussions with core groups of operators to develop partnerships; 
Discuss MNO group level opportunities; 
Develop group account plans and share with senior management; 
Identify opportunities to penetrate group account; Review account performance and take corrective actions if required.
 Manage Sales funnel Pipeline and provide necessary MIS reports from time to time. Also provide Sales Projections, and other inputs.

 Delegate projects and guide team to conduct market analysis and seek customer feedback on new products/services; Share recommendations on market positioning with Product teams as necessary

 Coordinate within company with service management & assurance, billing & Collection, Product and Market Management, in order to meet necessary execution to ensure account performance objectives and customers’ SAT expectations

 Regularly review self development goals; actively participate in coaching conversation and performance review; 

 Manage the self training and development for future readiness.