National Channel Manager - Eastern USA
POSITION SUMMARY
As part of the company's Sales team, the National Channel Manager - Eastern USA will collaborate with all stake holder groups and provide comprehensive Sales Leadership. He/she will function as a subject matter expert with all the company's products and services that are aimed at expanding the company’s sales reach and driving revenue growth. To succeed you need to be customer focused, passionate, and a self-starter who is not afraid to be creative.
DUTIES AND RESPONSIBILITIES
• Develop a comprehensive understanding of the competitive landscape and evaluate market trends
• Engage in customer facing activities including event and partner forums
• Target, prospect, and build relationships with potential agents
• Educate, inform, manage, train, and coach agents on our products and services
• Present and sell company services to new and existing partners
• Create client solution analysis and present sales proposals
• Professionally communicate internally and externally
• Partner with Product Marketing to develop comprehensive go-to-market strategies for impactful product launches
• Consistently manage and update funnel, sales, and other reporting systems
• Consistently meet and exceed a sales quota
• Ability to travel and meet with potential and existing clients
• Attend meetings, networking events, and training sessions as required
REQUIRED QUALIFICATIONS
• Experience within the Communications Agent Channel possessing book of business
• Seven plus years’ experience in telecom, software, or IT channel programs
• Ability to build rapport with partners and clients
• Knowledge of VoIP, SIP, and Contact Center Services
• Strong communication, prospecting, presenting, and negotiation skills
• Deadline and detail-oriented
• Ability to proficiently use a CRM, MS Excel, MS Word, MS PowerPoint, and Google Drive
• Ability to manage and work on multiple projects simultaneously
• Extremely positive attitude
• Strong Team player
• Ability to accept and learn from coaching
• Positive attitude and desire to win
• Ability to listen with the intent to learn
• Strong visual communicator
• Ability to smile, laugh, and enjoy work
• Excellent verbal and written communications skills
• Must be self-motivated and work efficiently within deadlines
• Ability to adapt communication style and maintain professional poise with all levels of company employees, vendors/service providers, customers and prospective customers
EDUCATION AND WORK EXPERIENCE
• Bachelor's degree (BA/BS) from a four-year college or university.
• Experience within Communications Sector – industry background in Contact Center, UCaaS, and VoIP.
• Ten years’ experience building rapport and book of business within the Telecom, IT, or MSP sectors.